At Putney, we are dedicated to providing an accessible and inclusive online environment for all of our customers. We recognise the importance of accessibility and strive to make sure everyone can enjoy our services and order Putney online with ease. Ensuring digital accessibility is part of our core mission to serve all members of the community equally, regardless of ability or the devices they use.
We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines are internationally recognised and ensure that our website and online ordering platform are perceivable, operable, understandable, and robust. By adhering to WCAG 2.1 AA standards, we aim to support users with various disabilities, including visual, auditory, cognitive, and physical challenges.
Our team prioritises compatibility with screen readers and assistive technologies. We regularly test and evaluate our online platforms to ensure users who rely on text-to-speech tools can access all areas of our site, navigate ordering processes seamlessly, and understand all available options. We use proper heading structures, clear links, descriptive alternative text for images, and logical tab orders throughout our site to support users with visual impairments.
To make our website and ordering interface accessible to everyone, we use a high-contrast design and readable fonts. Our design choices are tailored to assist users with varied visual needs, including those with low vision or color blindness. We ensure that text and interactive elements are easy to distinguish and meet recommended contrast ratios, which helps all users navigate Putney online efficiently and comfortably.
Accessibility is an ongoing journey at Putney. We regularly review our online services, update features, and incorporate user feedback to enhance accessibility. Our development and content teams participate in training on accessible web design, ensuring that new content and features remain accessible.
We welcome feedback and questions regarding accessibility at Putney. If you encounter any barriers when ordering online or have suggestions for improvement, we encourage you to contact us so we can address your concerns. Your insights help us improve and maintain our commitment to an accessible Putney online experience for all customers.
Accessibility is at the heart of what we do. We continually invest in technology and staff training to make sure that everyone—regardless of ability or device—can order Putney online quickly, securely, and with confidence. By prioritising accessibility, we ensure that Putney can be reached and enjoyed by the entire community.
We thank you for choosing Putney and for helping us on our journey toward full digital inclusion. Your feedback and continued support make it possible for us to provide accessible and enjoyable online services to all our valued customers.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
